Your Privacy Is Our Responsibility

Introduction & Scope

4six is a secure and reliable online gaming platform operating for players in Bangladesh. We take our users' privacy seriously. This privacy policy describes how 4six collects your personal information, what purposes it is used for, how long it is retained, and what rights you have over your information.

This policy applies to the 4six website, mobile version, and all related services. By creating an account on our platform or continuing to use our services, you are considered to have accepted the terms of this privacy policy. If you have any questions about this policy, please contact our support team.

What Information We Collect

4six collects various types of information to operate its services properly. This information comes from two main sources — what you voluntarily provide and what our system records automatically.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Residential address
• Preferred payment method and related account details (bKash, Nagad, Rocket, or bank account)
• Messages and attachments you send when contacting support

2.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Your activity on the platform and transaction history
• Login times and session data
• Information collected through cookies and similar tracking technologies

Purpose of Information Use

4six uses collected information for the following legitimate purposes:

• Account Management: To create, verify, and keep your account secure.
• Transaction Processing: To ensure accurate and timely service for deposits, withdrawals, and bonus payments.
• Age Verification: To confirm that only users aged 21 and above are using the platform.
• Customer Support: To resolve your complaints and answer your questions.
• Fraud Prevention: To detect unauthorised access and fraudulent activity.
• Responsible Gaming: To identify unusual usage patterns and provide assistance to players.
• Platform Improvement: To enhance service quality and user experience.
• Legal Compliance: To comply with applicable laws and regulations.

4six never sells your information to third parties or shares it without authorisation for marketing purposes.

Information Sharing & Disclosure

4six may share your information with third parties in limited and specific circumstances. In every case, the security and confidentiality of the information is ensured.

4.1 Service Provider Partners

Our selected partners may access the minimum necessary information to provide essential services such as payment processing (bKash, Nagad, Rocket, and bank transfers), technical support, and security verification. These partners operate under strict confidentiality agreements.

4.2 Legal Obligations

4six may be required to disclose information pursuant to a court order, a lawful request from an investigating authority, or any other valid legal requirement. In such cases, we always follow a policy of minimum necessary disclosure.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the relevant party. In that case, the new controlling entity will be bound to comply with the terms of this privacy policy.

Information Retention Period

4six retains collected information only for as long as necessary to fulfil the purpose for which it was collected.

• Account Information: For as long as the account is active and, after closure, for the period required by legal obligations.
• Transaction Records: For an extended period as needed for financial oversight and fraud prevention.
• Communication & Support Records: For a limited period for service quality control and complaint resolution.
• Cookie & Session Data: Automatically deleted at the end of the defined retention period.

Once the retention period has passed, information is securely deleted or anonymised so that the individual concerned can no longer be identified.

Information Security Measures

4six has adopted industry-leading technical and organisational measures to ensure the security of your personal information.

6.1 Technical Security

• SSL (Secure Sockets Layer) encryption is used for all data transfers.
• Account passwords are stored using strong hashing algorithms.
• Firewalls and intrusion detection systems are active to prevent unauthorised access.
• Regular security reviews and vulnerability assessments are conducted.

6.2 Organisational Security

• Only authorised staff have access to specific data, and a principle of minimum necessary access is applied.
• All staff receive training on privacy and data protection.
• A defined plan is in place for a rapid response in the event of a data breach.

Please note that no transmission of information over the internet can be guaranteed to be 100% secure. It is therefore your responsibility not to share your password with anyone and to notify us immediately if you notice any suspicious activity.

Cookies & Tracking Technologies

The 4six website uses cookies and similar tracking technologies to improve your browsing experience.

7.1 Types of Cookies

• Essential Cookies: Necessary for the basic operation of the platform. Without these, the service will not function properly.
• Functional Cookies: Used to remember your preferences (such as language settings).
• Analytics Cookies: Help monitor platform usage and improve services.
• Security Cookies: Used for fraud detection and account protection.

You can control or delete cookies through your browser settings. However, disabling essential cookies may disrupt some important functions of the platform.

Your Data Rights

As an account holder at 4six, you have the following rights over your own personal information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccuracy or incompleteness in your information.
• Right to Erasure: In certain circumstances you may request deletion of your information — though exceptions apply where legal obligations exist.
• Right to Object to Processing: You may object to your information being processed for specific purposes.
• Right to Data Portability: You may request to receive your information in a structured format.

To exercise these rights, contact us at [email protected]. We will review your request and respond within a reasonable time.

Protection of Minors

4six strictly prohibits use of the platform by anyone under the age of 21. Our services are intended for users aged 21 and above only.

We follow an age verification process at registration and do not intentionally collect or process the personal information of minors. If a person creates an account using false information and is later found to be under 21, that account will be closed immediately and the collected information will be deleted.

If you believe a minor has created an account on 4six, please let us know at [email protected].

Third-Party Services

The 4six platform uses technology from game providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, NetEnt, and Microgaming. These companies may have their own privacy policies and their operations are governed by their own rules.

For payment processing, the terms and privacy policies of services such as bKash, Nagad, and Rocket will apply. It is advisable for you to review the policies of the relevant payment service before making a transaction.

4six is not responsible for how third-party services use your information.

Policy Changes & Updates

4six may update this privacy policy from time to time. If any significant changes are made to the policy, we will post a notice on the platform and/or inform you at your registered email address.

Continuing to use the platform after an update will be considered acceptance of the revised policy. We therefore recommend reviewing this page regularly.

The current version of this policy will always be available on this page, and the "Last Updated" date will be shown at the top of the page.

Contact Us

If you have any questions, comments, or requests regarding this privacy policy, please contact our support team:

• Email: [email protected]
• Live Chat: Support available 24/7 in Bengali and English

We always strive to provide a prompt and effective resolution to any privacy-related concerns you may have.