Answers to all your questions about 4six

Yes, the name you provide when registering with 4six must exactly match the name on your bKash, Nagad, Rocket, or bank account. This ensures your deposits and withdrawals are processed securely and prevents unauthorized use of your account. If the names do not match, your withdrawal verification may be delayed.

4six protects your personal documents using SSL encryption technology. Any document submitted for verification is not shared with any third party. These documents are used solely for identity verification and fraud prevention, and are stored in accordance with our privacy policy.

There is no need to worry if your verification is rejected. First, carefully read the reason sent to you by email. This usually happens due to a blurry image, an expired document, or a name mismatch. Take a clear photo and resubmit. If the problem persists, email [email protected] or speak with the support team via 24/7 live chat.

For identity verification at 4six, a National ID card (NID) is the most accepted document. A valid passport and driving licence can also be used. Your full name, date of birth, and photo must be clearly visible on the document. Expired documents are not accepted.

4six currently supports four payment methods: bKash, Nagad, Rocket and bank transfer. For bank transfers, you can use major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank. Every method is fast and secure.

Log in to your 4six account and go to the Cashier or Deposit section. Select Nagad as the payment method and enter the amount (minimum ৳100). Follow the instructions using your Nagad number. Once sent successfully, the funds will be added to your account quickly.

The minimum deposit at 4six for any payment method is ৳100. This same limit applies to bKash, Nagad, Rocket, and bank transfer. This ensures that players with any budget can get started easily.

4six does not charge any extra fees on deposits. However, bKash may charge a small fee for send money or payment transactions according to their own policies — this is outside 4six's control. Check bKash's official channels for exact fees. Confirm the total amount before making a deposit.

For your 4six account, choose a password with at least 8 characters that includes uppercase letters, lowercase letters, numbers, and special characters (!, @, #). Do not use your own name, date of birth, or simple passwords like "123456". It is safer to avoid reusing passwords you have used on other sites.

4six's official site is only on the 4six.lat domain. Always check the URL bar in your browser — slight spelling changes (such as 4sixx, 4-six) indicate a fake site. Check that the padlock icon and HTTPS are present in the address bar. If an unfamiliar social media page or message sends you a link, do not enter your login details there.

Change your password immediately. Then notify us right away via our 24/7 live chat or at [email protected]. The support team will review your account activity and, if necessary, temporarily lock your account to keep it safe. Avoid logging in from unfamiliar devices or public Wi-Fi.

Yes, 4six uses SSL (Secure Socket Layer) encryption technology. Your personal information, payment details, and login credentials are exchanged through encrypted channels, making it difficult for third parties to read them. We believe in fair play and treat the protection of your data as the highest priority.

The 4six support team is active seven days a week, 24 hours a day. Whether it is night or day, an Eid holiday or a working day, you can reach us at any time via live chat or email. Support is available at any moment according to Bangladesh Standard Time (BST, UTC+6).

To help the support team assist you quickly, have the following ready before reaching out: your registered email or username, a detailed description of the issue, a transaction ID or screenshot for any payment-related matter, and the approximate time the issue occurred. This helps resolve things faster.

Absolutely. The 4six support team provides service in both Bengali and English. This was set up with Bangladeshi players in mind, so there is no difficulty explaining your issue or receiving a solution in your own language.

4six offers two support channels. The first is live chat — speak directly in real time on the site, the fastest option. The second is email — write in detail and send to [email protected]. Both channels are active 24/7 and responses are provided in both Bengali and English.

No, under 4six's rules each player may operate only one account. If multiple accounts belonging to the same person are detected, all of them may be closed and the balance may be forfeited. All benefits, bonuses, and VIP opportunities are available through a single account.

A username must generally be a combination of letters and numbers, and a username that is already taken cannot be used. For passwords, it is recommended to use a minimum of 8 characters, a mix of uppercase and lowercase letters, and at least one number or special character. A unique and complex password keeps your account much more secure.

Click the "Forgot your password?" option on the login page. Enter your registered email address and a password reset link will be sent to you. Click the link and set a new strong password. If you have trouble with this process, contact us at [email protected].

Some common reasons for login issues are: an incorrect password or username, Caps Lock being on, or outdated browser cache or cookies. Refresh your browser or try in incognito mode. If the problem persists, reset your password. After repeated failed attempts your account may be temporarily locked — in that case, notify the support team via live chat.

4six is for those aged 21 and above only. Age is confirmed during registration and throughout the verification process. Minors are not permitted to open an account and we follow a strict policy on this matter.